JackpotCity Casino Review Canada 2025
Our verdict on JackpotCity Casino
Our experts had great fun getting to grips with the JackpotCity (JPC) platform. Personal highlights of this long-established operator include:
Decent choice of titles, excellent mobile support for gaming on the go, and specially tailored bonuses that are determined by your personal playing habits
Organized and straightforward to navigate, whether you’re playing on the dedicated JackpotCity mobile app or the desktop site. So you'll soon find your feet
JackpotCity’s welcome bonus is enticing and gets you $1,800 across your first four deposits, plus 10 daily spins for the chance to win $1,000,000. But with the caveat that there’s an average wagering requirement of 35x
Keen to know more and see how we rate JPC overall? Read our in-depth JackpotCity casino review, where we test game quality, security, payout speed, loyalty bonuses and more.
Pros and cons
Pros
Daily deals & bonus spins for existing players
Generous deposit match bonus
Exclusive mobile game selection
Regular tournaments
Extensive live dealer collection from Evolution Gaming
Cons
Welcome bonus is only beneficial for slot players
No telephone-based customer support
Majority of titles are slots and table games
Key information
| 🏢 Established | 1998 |
| 💰 Deposit bonus | $1,800 + 300 free chances to win $1,000,000 |
| 💻 Software | Microgaming, Pragmatic Play, Crazy Tooth Studio, Foxium, Just For The Win + 8 Providers |
| 🎲 Number of games | 950+ |
| 📈 Win rate | 98.21% |
| ⚡ Payout speed | 1-3 days |
About JackpotCity Casino
JackpotCity, established in 1998, is one of the industry's longest-standing operators. Instantly recognizable by its glitzy Las Vegas theme, it's probably best known for its enormous jackpots and fun ambiance.
If you are a slot fanatic, you're sure to enjoy sifting through its massive game selection. There, you'll find popular titles such as Thunderstruck II, Mega Moolah, Fortunium and Break the Bank.
However, if you prefer table games, you still have an extensive choice of roulette, blackjack, poker, baccarat, and bingo games to try.
Operated by the reputable Bayton Limited, Canadian bettors can gamble safely, knowing that the online casino lies in capable and experienced hands.
Screenshots
Contact information and customer support
You can get in touch with JackpotCity customer support staff via live chat, or by emailing them on the address listed below. Disappointingly, there’s no telephone-based support.
Feedback from customers about their experience with JackpotCity is generally good, as evidenced by an average 4.2 rating on TrustPilot.
Payment methods
Software providers
Licenses
Games available
Rating breakdown
JackpotCity bonuses & promotions
At the time of writing, JackpotCity Casino is offering a lucrative welcome bonus of $1,800 + 10 daily free shots to win $1 million.
There are some rules and caveats to keep in mind, however:
$1,800 is a 100% match bonus spread over four deposits
Each deposit will be matched up to $450
$10 minimum deposit for each deposit
You’re obliged to redeem the bonus within seven days of activating your new account
You have two months to complete the wagering requirements for your welcome bonus
You must meet the 35x playthrough requirement before cashing out
The 35x wagering requirement is average in comparison with other casinos. However, with lucrative bonus funds split over your first four deposits, JackpotCity Casino spreads the online gambling fun for longer.
Unlike many casinos, there are no JackpotCity promo codes you’ll need to input to qualify for your welcome bonus. It’s just a case of signing up and making your deposit.
JackpotCity promotions for existing customers
To keep you engaged, JackpotCity runs daily promotions tailored to your gaming preferences. The best and most eye-catching is the Daily Deals match bonus, which refreshes every 24 hours and is determined by your play history.
JackpotCity no deposit bonuses
Available as an ongoing promotion, JackpotCity’s Refer-a-Friend promo nets you a bonus of $50 when a friend deposits $10. That’s a pretty appealing sweetener in our book.
Its Daily Streak promotion doesn’t require a deposit, either. And affords you the chance to win a guaranteed, unspecified prize simply for logging in for seven consecutive days.
JackpotCity Casino loyalty program
Once you've made your first deposit, in addition to cash bonuses, you're inducted into JackpotCity’s loyalty scheme, with an award of 2,500 points to your account.
Then, starting at the first tier, you can work your way up the levels to qualify for even more exciting bonus offers. The more JackpotCity loyalty points you accrue, the higher you’ll rise.
VIP levels
🥉 Bronze
🥈 Silver
🥇 Gold
💍 Platinum
📨 Privé (invite only)
JackpotCity gameplay
JackpotCity’s library of 950 games, of which 830 are slot games, isn’t as deep as some of its rivals. But it’s a well curated selection and there should be something to suit most tastes.
There’s certainly a very good choice of progressive jackpot slots here. Many of which feature seven or eight-figure prize pots, such as Atlantis Treasures, Mega Moolah and Blazing Diamonds Wow Pot!
You’ll find a smattering of exclusive titles, too. Most notable perhaps is the perennially popular Galactic Gold, which in our opinion is one of the best slots on JackpotCity, bar none.
To keep things fresh, new games land on the site weekly, with the list of recent additions including Goldfishy Free Spins, Rainbow Burst and Gold Rush Express. All of which sit alongside more evergreen video slots like 9 Masks of Fire, Book of Atem, Cash of Kingdoms, and Agent Jane Blonde Returns.
Fans of table games are well catered for, too. And you can expect to find all the traditional casino staples, such as baccarat, blackjack, poker, and roulette.
If you prefer an immersive online casino experience, you can head to the live dealer section. Here you can brush up your Live Ultimate Sic-Bo skills, play Live Auto Roulette success and Live Baccarat.
Software providers for JackpotCity
Our JackpotCity Casino review team noted that the site has fewer software providers than most casinos.
However, you'll still find popular titles from tried-and-trusted industry names, such as Pragmatic Play, Crazy Tooth Studio, Snowborn Games, Just For The Win, Games Global, Rabcat, and Foxium.
You’ll also be able to play titles from live casino specialists Evolution Gaming and Apricot (formerly Microgaming), the developer behind hits like Immortal Romance, Jurassic Park, and Cash Splash.
Best games to play at JackpotCity Casino
JackpotCity mobile gambling & apps
JackpotCity has one of the most substantial commitments to mobile gaming our team has encountered. Built on HTML5 technology, you can play your favourite games from the comfort and convenience of your mobile device. The responsive online casino seamlessly transitions from desktops to the screens of Android and Apple smartphones and tablets.
While the mobile browser site offers a clean user experience and straightforward navigation, if you enjoy a more personalized experience, you'll love the dedicated JackpotCity Casino app. In keeping with the site's versatility, you're given shortcuts to install the fast-loading app directly from the 'Casino App' page.
Usability
Our experts were blown away by how far the online casino has gone in making its platform accessible. Whether playing on your PC or mobile, games adapt to your screen and maintain superb resolution. As expected, though, fewer games are available on the app than on the desktop site. But with the added convenience of gaming on the go, what's not to love?
Although there are hundreds of games to choose from, you're never lost, thanks to the clean and tidy layout. It's great to enter a casino platform and not be bombarded by games and promos, as this can be overwhelming – especially to new players.
All games are organized into their specific genre, so you can browse your options by scrolling, swiping or tapping your way through the game lobby. Furthermore, a handy search bar will help you to locate your favourite slots, table games, and live dealer options.
Deposits & withdrawals at JackpotCity
From classic options like Visa and Mastercard to more modern payment methods, such as e-wallets and prepaid cards, depositing funds with JackpotCity is a quick and easy process.
The minimum deposit is usually $10, but this can be in your online casino wallet in minutes and allows you to take advantage of the casino’s generous welcome bonuses.
The single most important thing to note, though, is that JackpotCity doesn’t accept cryptocurrencies. So if you were planning to use Bitcoin, or Ethereum, you’re out of luck.
JackpotCity withdrawals have a standard one-three days transactional turnaround, but by using Canadian-friendly e-wallets, such as InstaDebit, MuchBetter and iDebit, you can have your money within 48 hours.
That makes it the quickest and most convenient method by some distance. Alternative methods like bank transfer and Visa can take 1-3 business days but can be faster.
It’s worth noting that not all deposit methods can be used to cash out. For example, while Mastercard and prepaid cards are excellent deposit options, they cannot be used to withdraw.
To ensure you get fastest cashouts, we recommend using a payment method that can both deposit and withdraw quickly and easily.
Safety & security at JackpotCity
Since we strive to ensure that any casino featured on this page is safe and trustworthy, we never recommend unsafe casinos that fail to meet our strict security and player safety criteria.
It was great to find that JackpotCity clearly takes legalities seriously since it holds a licence with not just one but four global gambling authorities; Malta Gaming Authority, Kahnawake Gaming Commission, and Alcohol and Gaming Commission of Ontario.
Under these regulations, JackpotCity Casino must adhere to rigorous safety standards. We were, therefore, not surprised to see that the site utilizes the latest SSL encryption technology to keep your personal details confidential and secure.
Better still, JackpotCity is externally audited by eCOGRA to ensure its game outcomes are unrigged, fair, and random.
Conclusion
JackpotCity is consistently our top-rated casino. And for good reason.
With over 950 games, it ticks all of our boxes when it comes to game variety and offers a well-designed, dedicated mobile app. What’s more, its welcome bonus is typically one of the best around.
We’d have preferred if the matched welcome bonus was extended to more slot games. Playing NetEnt slots, such as Starburst and Jungle Spirit Megaways for instance, will only result in you getting a 50% matched bonus, rather than the full 100%.
It's also something of a shame that JackpotCity doesn’t accept more payment methods. At the time of writing, it accepts just eight, compared to the industry average of 12.
But despite those shortcomings, JackpotCity is a great spot for gaming. You’d be hard-pushed to find a better online casino.
JackpotCity online casino FAQs
Absolutely. JackpotCity Casino is legal, safe, and licensed by the Malta Gaming Authority, Alcohol and Gaming Commission of Ontario, Swedish Gambling Authority, and Kahnawake Gaming Commission. It's also externally audited by eCOGRA and is partnered with BeGambleAware.org, proving its commitment to responsible gambling.
Yes, you can spin the reels of slots and try your hand at table games for free to help you brush up on your gaming skills. However, it’s worth remembering that if you're playing JackpotCity’s free casino games, you won't be able to win real cash prizes.
Yes, you can. Just head to JackpotCity’s real money casino games section for the chance to scoop substantial cash prizes and big jackpots. You can win real cash on slots, progressive jackpots, table games, video poker, live dealer experiences, and more.
To withdraw your winnings, you’ll need to
Log into your JackpotCity account on desktop or app
Head to the ‘Cashier’ section
Click ‘withdrawal’ and choose your preferred banking method, such as Visa, ecoPayz, Skrill, MuchBetter or Neteller.
If it’s your first withdrawal, you may be asked to for KYC (Know Your Customer) documents such as a government-issued ID
Wait for your winnings to land in your account
Please remember that Canada might not have access to some e-wallet payment methods, so be sure to read JackpotCity's T&Cs before cashing out.
JackpotCity Casino payouts average 48 hours, depending on your selected payment method. Visa has the longest average turnaround, whereas e-wallets like Interac offer the swiftest withdrawal times. JackpotCity Casino Ontario players may have limited access to some e-wallets, so it's worth bearing that in mind.
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