JackpotCity

JackpotCity Casino Ontario review 2024

4.5/5
Casino RTP98.21%
Deposit Limit$10
Payout Time1-3 days
JackpotCity
Welcome package
$1,800 + 300 free chances to win $1,000,000
T&Cs Apply
35x wagering, $10 Min deposit, New customers only

Our verdict

JackpotCity Ontario is a popular casino that has maintained its position as a leading brand thanks to its portfolio of 400+ slots from industry-leading software developers like Microgaming. You can also enjoy a quality live dealer experience anchored by professional croupiers.

Customer service is excellent, but it would be ideal if the operator added phone support to help resolve more complex queries. We would’ve also liked to see JackpotCity Casino Ontario offer more table and live dealer titles from various software providers to give gamblers greater choice. Altogether, it’s still an excellent site to visit on any device.

Learn more about this top-rated casino in our unbiased JackpotCity Casino ON review.

4.5/5
Excellent
Gameplay3.5/5
Security5/5
Software providers3.5/5
Deposits & withdrawals4.5/5
Mobile4.6/5

Pros

  • Huge variety of online slots

  • Massive progressive jackpots

  • Speedy, reliable payouts

  • User-friendly layout and design

  • Fast and professional customer support

Cons

  • Few software providers

  • No phone support

Key information

🏢 Established1998
💰 Deposit bonus$1,800 + 300 free chances to win $1,000,000
💻 SoftwareMicrogaming, Pragmatic Play, Crazy Tooth Studio, Foxium, Just For The Win + 8 Providers
🎲 Number of games700+
📈 Win rate98.21%
⚡ Payout speed1-3 days

About JackpotCity Ontario

JackpotCity is a long-standing casino with over two decades of experience in the industry. Established in 1998, JackpotCity Casino has over 3.5 million active players across the world and its years of experience show in its well-thought-out collection of games from reliable software suppliers. The Ontario site is owned by Super Group, Cadtree Limited, which manages three other renowned brands – Spin Casino, Ruby Fortune, and Royal Vegas. JackpotCity can operate legally in the province after iGaming Ontario (iGO) approved a licence for the casino in June 2022.

Contact information

Payment methods

  • Visa
  • Mastercard

Software providers

  • Microgaming
  • Pragmatic Play

Licenses

  • Kahnawake Gaming Commission
  • Malta Gaming Authority (MGA)

Games available

Slots
Live casino
Blackjack
Roulette

Rating breakdown

JackpotCity Ontario gameplay

3.5/5

JackpotCity online casino is home to a variety of exciting games from Microgaming (now Games Global). You will also find popular titles from professional software vendors like Pragmatic Play and OnAir Live. In our JackpotCity Ontario casino review, we found an impressive online slots section, with high RTP titles like Masters of Olympus and Big Bass Splash.

There’s a decent collection of table games, including player favourites, such as Classic Blackjack and American Roulette. Likewise, the JackpotCity casino poker tab is home to popular titles like Texas Hold’em and All Aces Poker. Most games are available to play for free and real money, but you will need to register an account to access the demo mode.

JackpotCity’s live casino simulates the experience of playing in a real casino, thanks to HD video streams and real human dealers. You’ll find a selection of iconic games, such as Speed Roulette, Monopoly Live, Live Baccarat and even Live Sports Roulette, with live commentary on matches.

You must deposit at least $10 to play these games for real money but you’re guaranteed a pleasurable experience as there is no disruption in quality.

Software providers for JackpotCity Ontario

3.5/5

The few software vendors available make online gambling at JackpotCity Casino an exciting experience. Games Global powers most of the slot games, while On Air and Pragmatic Play develop the live dealer games.

You can communicate with real human dealers through quality video streaming and use the live chat tool to speak with other gamers at the virtual table. Games from reputable software developers allow players of all skill levels and taste to find a satisfying experience.

JackpotCity Ontario mobile gambling & apps

4.6/5

You can download the JackpotCity casino app for your Android and iOS smartphone or play at the casino online from any preferred mobile browser.

The HTML technology it employs allows the casino to adapt to any device, which is excellent news for those who want to gamble on the go. Compared to the desktop browser experience, we found games performed smoother on mobile during our JackpotCity Ontario review.

You can also set custom JackpotCity casino mobile features, such as in-app notifications and touch or face recognition. The orientation will switch to landscape too when played on mobile phones.

Usability

JackpotCity Casino Ontario has a modern, sleek design. Registering an account is also easy. Simply click the sign-up button and verify your account by submitting a copy of your photo ID and a utility bill. Then, the site will direct you to the ‘Deposit’ section so you can begin playing for real money.

We found most titles loaded quickly during our JackpotCity Casino ON review. There are also well-marked sections that make exploring the game lobby simple and intuitive. Alternatively, you can use the search feature to find your chosen titles.

JackpotCity Ontario also has a responsible gambling policy with helpful gambling guides and tools for players. Here, you can regulate your gaming behaviour by setting self-exclusion and deposit limits.

Deposits & withdrawals at JackpotCity Ontario

4.5/5

Players can use several casino payment methods to deposit and withdraw at JackpotCity Casino Ontario. You can deposit through Interac, credit/debit cards, Paysafecard, MuchBetter, Instadebit, eCheck, Apple Pay and Flexepin.

Similarly, you can conveniently withdraw funds from your account using Visa, MasterCard, Interac and InstaDebit. The platform's bank button acts as a gateway to both sets of functionalities, so you can trust that your payouts will be sent promptly, regardless of your withdrawal option.

The daily withdrawal limit is $10,000, with a minimum withdrawal of $20. JackpotCity Canada aims to process withdrawals within one working day. Nevertheless, some payouts might take up to seven days to appear in your account depending on the method you choose.

Safety & security at JackpotCity Ontario

5/5

JackpotCity Casino has a licence from iGaming Ontario, a subsidiary of the Alcohol and Gaming Commission Ontario (AGCO). The iGO is a legitimate licensing firm which works in collaboration with the AGCO to provide safe online gambling in Ontario.

One of the best independent gaming regulators, eCOGRA, also oversees JackpotCity. The eCOGRA accreditation demonstrates that the casino provides fair gaming chances to its players, employing measures such as Random Number Generators (RNGs) to ensure game outcomes are random.

The site uses 128-bit SSL encryption to prevent unauthorized parties from accessing any information you have supplied to the site. We do not recommend Canadian online casinos that do not meet our strict standards and use various criteria to determine how we rate online casinos.

Conclusion

JackpotCity has established itself as one of Canada’s most reputable casino sites. While the games collection is smaller than other Ontario casinos, JackpotCity has carefully curated the current portfolio to offer the most entertaining titles, making it an excellent choice for players that value game quality.

We also fully expect the casino to add new titles to its games portfolio over the coming years, amid plans for Ontario to provide gamblers with greater choice. Still, from our JackpotCity Ontario casino review, you can see that the site has games suitable for all players – beginners and high rollers.

Combine high-quality gaming with 24/7 customer support and a wide variety of casino payment methods and JackpotCity Ontario is a solid choice. What more could you ask for?

JackpotCity Ontario online casino FAQs